Corporate Training Manager
DSI Systems
- Richardson, TX
- Permanent
- Full-time
- Develop and implement an overall training and development plan that addresses the needs and expectations of the organization
- Design, develop, and implement the New Employee Orientation program
- Implement professional development and soft skills training programs as needed
- Create an appropriate curriculum to meet the needs of the training plan, facilitating strategic training based on the organization's goals
- Provide oversight for the creation of online course development for the Learning Management System.
- Monitor and evaluate the training program's effectiveness, success, and ROI periodically and provide reporting on progress
- Identify and provide opportunities for enhancing skills and ongoing professional development
- Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
- Drive brand values and philosophy through all training and development activities
- Maintain a keen understanding of training trends, developments, and best practices
- Create and foster a culture of continuous learning and development
- Provide general oversight and direct supervision to the instructional designer and LMS administrator
- Provide support to Sr. Director of Training for general training operation, and other duties as assigned
- A minimum of 5 years of proven work experience as a Training/Employee Development Manager
- Experience with hard skill, soft skill, and professional development training
- Track record in designing and executing successful training programs
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, gamification, workshops, simulations, etc.)
- Proficiency in many forms of audience-driven content creation, design, and delivery.
- Excellent communication and leadership skills
- Ability to plan, multi-task and manage time effectively
- Strong writing and record-keeping ability for reports and training manuals
- Proficiency in Learning Management Systems
- Clear, dynamic, & precise communication skills to all levels of employees, from entry-level agents to leadership, both inside and outside of our organization
- Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. MS Teams, Zoom, etc.), and A/V setup and troubleshooting skills
- Extraordinary attention to detail in content creation and language nuance is required
- Ability to manage multiple deadlines for all partners, internal and external
- Bachelor's degree from an accredited institution in a related field (instructional design, educational technology, Communications, etc.)
- Neat, professional appearance and outgoing demeanor
- Must have a dependable vehicle with valid vehicle insurance
- Good driving record and valid driver's license
- Some overnight travel may be required - An average of up to 20% annually
- Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- DSI Bucks: Employee Profit-Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities: We prefer to promote from within!