Founded in 1890, the Jewish Community of Louisville (the Trager Family JCC and the Jewish Federation of Louisville) is a community service agency committed to enhancing the quality of family life and promoting physical, intellectual, and spiritual wellness. It provides health related activities, cultural and educational programs that serve the entire community, including populations at risk. Membership and services at the JCL are offered to the entire community. The JCC offers sports and wellness, youth and camping, Jewish culture and performing arts, early childhood and senior programs and a community center that is open to all.Please visit our website at for more information.Job Skills / RequirementsThis is a full-time position that reports to the IT Director. Occasional weekend events with general weekday business hours schedule.This is a very fast-paced and dynamic environment where every day will bring something new and different. This position requires a person with great interpersonal communication skills who can meet end-users where they are to help them accomplish their business needs.Responsibilities Include:
Maintain and administer computers and office equipment
Support events with IT and Audio Video needs
Provide support and resolve IT-related issues for colleagues using a ticketing system
Support and manage business operations-related systems including HVAC, security cameras, access control, VOIP telephone, and television & display distribution
Mobile device assistance
User account provisioning
Assist with Microsoft SharePoint, Teams and Power Apps support
Manage software licensing
Support management with IT requests and potential new implementations
Create and update written policies, procedures and SOP’s
Assist with other IT and Audio-Video tasks as needed
Qualifications:
Familiarity with Microsoft 365 Applications and SQL
Experience with VOIP PBX, access control and security cameras
Able to work as a team, as well as independently
Able to communicate effectively and in a professional manner with all staff and the public
Must be able to stay positive and professional under pressure
Must be able to lift 50 lbs, kneel, crawl, climb a ladder and be on your feet for extended periods
Able to work a flexible schedule
Additional Information / BenefitsBenefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Membership to the Trager Family JCCBenefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan