Mobile Device Technician

Strategic Staffing Solutions

  • Grand Rapids, MI
  • Permanent
  • Full-time
  • 1 month ago
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!Role Title: Mobile Device TechnicianLocation: Grand Rapids, MI (On-Site)Duration: 12+ Months (Possible Extension)Role Type: W2 Contract EngagementJob Description: In field technical support of various Panasonic Toughbook (MDT) and supporting infrastructure located and described in Appendix A including, docks, stands, wiring harnesses and 12 volt system.Key Accountabilities
  • Basic Troubleshooting
  • Primary Applications (ADMS ClickSoft)
  • Mapping within Primary Applications
  • MDT Diagnostic Tool (Netmotion)
  • Vehicle wiring
  • Voltage Checking
  • Desktop Apps (MDT Diagnosis Tool, MDT Printer set up, Mappoint, GT Viewer)
  • Hardware review of different MDT’s
  • Review of docking solutions and reoccurring challenges
  • Bios Settings
  • General MDT repair (Replacement of CMOS, hard drive, screen protector, main battery, internal modem, internal GPS replacement)
Minimum Education & Experience Requirements
  • Associates degree in related field and 1-2 years experience or a High School diploma or GED and 3-5 years prior experience.
Preferred Requirements
  • Efficient organizational skills.
  • Information gathering skills.
  • Oral/written communication skills.
  • Work as a team member and support multiple clients.
  • Intermediate problem solving skills.
  • Intermediate computer skills (word, excel).
Other Requirements
  • Ability to lift 50 lbs.
  • Valid drivers license
  • Reliable transportation which can carry 300 lbs.
  • Customer support skills and phone skills.
  • Knowledge and familiarity with PC setup and installation of software.
  • Able to use basic test equipment such as: VOM, T1 tester, fiber tester, data circuit tester, RF wattmeter, RF service monitor, Antenna tester, protocol analyizer, spectrum analyzer.
  • Provides 24 x 7 trouble response when needed.
  • Passes initial Department of Transportation (DOT) drug screens and random drug testing
  • Proficient verbal, written and presentation skills; communicates clearly, with credibility and confidence
  • Promotes an atmosphere that supports the open exchange of new ideas
  • Deals effectively with resistance and takes positive steps to avoid the recurrence of errors through constructive critique
  • Possesses well-developed organizational and planning skills
  • Analytical and problem-solving skills with the ability to identify key issues from a broad range of alternatives and recommend optimal solutions
The four pillars of our company are to:
  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving
As an S3 employee, you’re eligible for a full benefits package that may include:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement
As an S3 employee, you’re eligible for a full benefits package that may include:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement
Job ID: JOB-234596
Publish Date: 25 Mar 2024Tagged as: Mobile Device Technician

Strategic Staffing Solutions