Director, Retail Tech Solutions & Growth
Epsilon
- Chicago, IL
- Permanent
- Full-time
- Build deep client relationships: Become a trusted advisor, understanding your clients' unique needs and challenges. Collaborate closely with agency partners and internal teams to deliver exceptional service and solutions.
- Champion client success: Develop data-driven roadmaps that ensure client satisfaction, growth, and long-term trust. Leverage Epsilon's industry benchmarks and ROI data to support informed decision-making.
- Be a solutions architect: Creatively tailor Epsilon PeopleCloud solutions to address clients' specific challenges and opportunities. Collaborate with the Epsilon Growth Support team to maximize expertise and ensure successful client interactions.
- Lead and inspire: Provide guidance and support to team members, fostering a collaborative and growth-oriented environment. (While experience is a plus, we value your potential to develop leadership skills.)
- Drive results: Develop and manage a multi-year business plan aligned with client priorities. Actively nurture and close deals, exceeding revenue targets and forecasting commitments.
- Stay ahead of the curve: Continuously learn and adapt to the evolving retail landscape, ensuring strategies remain competitive and impactful.
- A seasoned professional: You bring 10+ years of experience in sales, marketing, or a related field.
- A client champion: You have a proven track record of building strong client relationships and exceeding expectations. (Experience in client-side sales, tech solutions, or marketing is a plus.)
- A strategic thinker: You possess strong business acumen and can translate client objectives into actionable plans utilizing Epsilon PeopleCloud's full potential.
- A team player: You thrive in a collaborative environment, fostering open communication and shared success.
- A data enthusiast: You value data-driven insights and possess a strong understanding of marketing analytics and measurement.
- A skilled negotiator: You can confidently advocate for win-win outcomes in client discussions.
- A tech-savvy marketer: You're proficient in Microsoft Office Suite, Sales Management software (e.g., Salesforce.com), and stay current with marketing technology trends.
- Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility