Nurse Navigator - Radiology - Full Time
University of Miami
- Miami, FL
- Permanent
- Full-time
- Ability to maintain effective interpersonal relationships
- Ability to communicate effectively in both oral and written form
- Skill in collecting, organizing and analyzing data
- Proficiency in computer software (i.e. Microsoft Office) and Electronic Medical Record system(s)
- Assess patient needs upon initial encounter and periodically throughout navigation, matching unmet needs with appropriate referrals and support services.
- Identifies potential and realized barriers to care and facilitates referrals as appropriate to mitigate barriers.
- Reviews, patients’ medical records, test results and any other documentation required for the first visit.
- Facilitates Verifies timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care.
- Participates in coordination of the plan of care with the multidisciplinary team, promoting timely follow-up on treatment and supportive care recommendations.
- Serves as a liaison for patients, families, caregivers, staff, and referring physicians
- Orients and educates patients, families, and caregivers to the cancer healthcare system, multidisciplinary team member roles and available resources.
- Help to explain treatment recommendations to patients and caregivers and appropriately answer questions.
- Communicates with physicians as needed by phone, emails or in person for new patient referrals and scheduling priorities.
- Help eligible patient’s access appropriate clinical trials
- Work with oncology administrators to understand any changes in reporting metrics.
- Identify bottlenecks in the patient pathway and gaps in care; propose process improvement measures to address them
- Communicates with other staff to coordinate patient care activities.
- Participate with other members of the healthcare team to provide patients with supportive care services.
- Refers patients to local and national community support groups/services
- Identify and document individual patient’s barriers to learning
- Educate patients and families about disease process, treatment options, potential side effects
- Assist patients with treatment decision making; develop and use decision aids as appropriate
- Provide pre and post-operative education to all groups
- Educate patients about survivorship, set expectations for the post-treatment transition, remain available to patients and families for questions during the continuum of treatment and at survivorship.
- Assist with identification of survivors and delivery of the survivorship care plan.
- Advocate for patient and support with end-of-life/palliative care decisions
- Educate patients and families about diet, exercise, smoking cessation and other wellness and cancer prevention strategies
- Administer psychosocial screening at patients’ at time of intake; repeat screening at regular intervals or as needed
- Make referrals to social worker, financial counselor, or support services as needed; facilitate scheduling and monitor patients to ensure follow-though
- Check in with patients via phone on day prior to surgery and/or treatment start; ensure patients know exactly what to expect before, during and after procedure
- Facilitates shared decision making with the patients, caregivers, families, and care team.
- Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, and end-of life care.
- Promotes advances care planning by assisting patients in formulating a discussion with their care team.
- Help determine whichPerform preliminary screening of patients that may be are eligible or interested in participating infor clinical trials. participation.
- Facilitate new patient referrals into the clinical trials program.
- Attend Tumor Board Conference and be available for coordination of care recommended post conference.
- Maintain communication with the tumor registry when needed.
- Actively solicit and record feedback from referring physicians and their staff; develop recommendations for improving clinical operations to better meet their needs
- Meet with physicians who have the potential to become referral sources for the cancer program to provide information about the cancer center and its related programs.
- Track new patients throughout the care continuum through the EPIC and ensure key follow-up time points are met.
- Ensures documentation of patient encounter and provided services.
- Collaborate with marketing and communications departments in events as needed.
- Assist in developing patient education materials.
- Develop collaborative relationships with local individuals, agencies and organizations that provide cancer education and support for cancer patients
- Collaborate with community outreach programs designed to increase public awareness of cancer, cancer prevention and the importance or regular screening
- Must be able to perform job duties as an independent professional and as a team player; organizational skills sufficient to set own priorities and facilitate work team progress.
- Contributes to the nurse navigator program and role development, implementation, and evaluation within the healthcare system and community.
- Orients new staff to their group and is cross trained to other groups
- Attends staff meetings and other meetings as needed (i.e. weekly and monthly huddles, Unit-based Practice Council, etc.)
- Ensure compliance with mandatory in-services and employee health procedures.
- Actively supports and participates in performance improvement activities
- Ensures compliance with all facility policies and procedures and all HIPPA, ACHA, TJCJCAHO, OSHA standards and regulations