Junior Salesforce Administrator
Propio Language Services
- Overland Park, KS
- Permanent
- Full-time
- Basic Configuration
- Assist with basic configuration tasks within Salesforce, such as creating fields, page layouts, and workflows under the guidance of the Salesforce Administrator.
- Help maintain user profiles, permission sets, and security settings.
- Client Technical Setup
- Guide clients through the technical setup process, ensuring a smooth and efficient onboarding experience.
- Research and Problem Solving
- Investigate potential production issues, leveraging technical knowledge and research skills to provide timely and accurate solutions.
- Data Management
- Support data integrity efforts by performing data entry, data cleansing, and data migration tasks as directed.
- Assist in maintaining data quality standards and ensuring compliance with data governance policies.
- Team Collaboration
- Work closely with the client services and development teams to share insights, improve service delivery, and implement client feedback into future tech releases.
- Documentation and Training
- Document processes, procedures, and configurations within Salesforce.
- Assist in developing training materials and conducting basic training sessions for users.
- Bachelor’s Degree in Computer Science, Information Technology, Business, or other relevant field, OR sufficient experience in related field
- Familiarity with Salesforce
- Strong knowledge of SQL and JSON; Familiarity with other programming languages and technologies is a plus
- Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues efficiently
- A customer-first approach, with a commitment to providing exceptional service and support