Our Claims Apprentices split their time between developing professionally and assisting clients who have experienced an auto loss. Apprentices develop the necessary skills to provide a consistent, positive, and satisfying claims experience for our clients through the proper investigation, negotiation, and settlement of personal lines auto claims. The work begins with assisting clients with basic claim-related questions and progresses throughout the 18-month journey towards investigating and settling single vehicle collision claims and clear liability multi-vehicle claims.This position is M-F and based out of our corporate offices in Bloomington, IL.What we offer:
$43,000 ($21.33/hr.)
Annual bonus eligibility based on company performance.
Hybrid work schedule available after initial training and on-the-job training (4 days a week at home, 1 day a week in office).
You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, tuition assistance, parental leave, paid time off, paid company holidays and time off to volunteer in your community.
Additional information:
The position will start on July 15th, 2024.
Hours during initial in-person training and on-the-job training will be M-F 8am - 4:30pm.
Hours after initial training and on-the-job training will be M-F 10:30am-7:00pm.
Apprentices will have the opportunity to work a hybrid schedule upon completion of initial claims training and professionalism training.
Apprentices are employed at will and employment may be terminated at any time. There is no guarantee of employment for the entire 18-month period or following completion of the program.
How does a Claims Apprentice make an impact?
Completes Claims training and job shadows through various areas within Claims, including the departments in the Auto Claims, Property Claims, and Casualty Claims divisions.
Completes Associate in Claims designation and participates in additional assigned education and Claims School discussions.
Communicates with clients via phone/email to deliver a best-in-class client experience by resolving matters related to claims.
Enters communication records and other data into various company systems for information transfer to the Financial Representative, call center management trending reports, or other organizational areas.
Investigates claims by determining applicable policy coverage, evaluating damages, and settling assigned claims.
Coordinates activities with auto appraisers, body shops, rental companies, glass shops and others to bring claims to a conclusion according to policy providers.
QualificationsDo you have what we're looking for?
High school diploma or GED.
Reliable.
Accountable.
Detail oriented.
Organized and able to manage your time.
Comfort and ability to communicate frequently with others verbally and in writing.
Open to feedback and coaching.
Comfortable learning in online, classroom and on the job settings
We welcome applicants from all backgrounds, experiences and perspectives including but not limited to recent high school graduates, career changers, military veterans and individuals returning to the workforce, who have an interest in a career in Claims.Why work with us?Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please to learn more about who we are and the many benefits we offer our employees.COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.Come join our team at COUNTRY today!COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.
