Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job SummaryAccounts Receivable Specialist I will be responsible for timely collection of branch accounts receivable including analyzing delinquent account balances and determining the appropriate plan of action to successfully resolve customer delinquency. Responsibility also includes the research and analytical support of branch customer statements when needed. Role will require frequent communication with customers and branch personnel including Branch Managers and Sales Representatives. The Accounts Receivable Specialist I will report directly to the Accounts Receivable Supervisor and will also work closely with Branch personnel including Branch Managers, Customer Service Representatives, Sales Representatives and Equipment Coordinators. Success will depend on having a “customer first” attitude and a willingness to learn new functions and positively contribute to team performance.Essential FunctionsShift availability from 7:00AM-3:30PM CT, Monday through Friday required.Daily collection phone calls, written collection communication and maintaining detailed records of all collection activityProvide customer and branch analytical support for FSS business partners by researching and reconciling customer requests in a timely and efficient manner.Collaborate with OTC Cash Processors to identify and resolve statement discrepancies.Effectively manage the collection of delinquent accounts while maintaining a positive customer service cultureCollaborate with branch personnel including Branch Managers, Sales Representatives, Customer Service Representatives & Equipment CoordinatorsEstablish rapport with branches and other Patterson teams, build effective relationships, and share wins and successesEngage in and suggest continuous process improvement ideasEnsure that all activities are performed in the most efficient and effective manner possibleProvide customer and branch analytical support for Accounts Receivable Manager and Shared Services DirectorPerforms other duties as assigned.Job QualificationsMinimum Qualifications:High school diploma or equivalent requiredPossesses strong interpersonal and communication skillsPositively contribute to the Accounts Receivable and Shared Services team environmentHas exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detailStrong customer orientationDemonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all timesPreferred Qualifications:Strong Microsoft Office skills (Excel, Outlook, Word)SAP experienceStrong phone skillsWorking ConditionsThis position requires:Light physical activityTravel and On-CallMinimum travel with occasion on call for the teamThis position requires 8 hours/day, Monday through FridayWe provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Employee Stock Purchase Plan (ESPP).Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program (Tuition Reimbursement).Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.EEO StatementAs a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.We are Patterson. We welcome you.
