Service Engineer (Quarry and Mining Equipment)
Komatsu
- Chicago, IL
- Permanent
- Full-time
- Technical Service Requests (TSR) - Review and respond to incoming technical service issues to assist distribution with issues.
- Technical Service Information (TSI) - Review and process inbound TSI information and send to the respective mfg. plant for further review.
- Other special projects as required.
- Must have at least 3-5 years of "hands on" field Service or shop Service experience
- Education (Trade school) or an Associates degree in Applied Science in heavy equipment/agriculture service (Komatsu ACT or other manufacturer equivalent).
- Must demonstrate excellent written and verbal communications.
- Ability to multi-task, manage multiple deadlines and projects.
- Ability to be flexible and adaptable to thrive in a fast-paced environment with the ability to handle pressure.
- Strong motivation self starts and the ability to work as an individual and in a team environment to make contributions that Komatsu results.
- Must have strong proficiency in Microsoft Office specifically with Pivot Tables and other reporting tools a plus, graphs and creating presentations.
- Must demonstrate strong analytical and problem-solving skills.
- Must be able to travel up to 25-30% which may include International travel without any restrictions.