Quality Compliance Specialist
Palantir Technologies
- Washington DC
- Permanent
- Full-time
- Act as a System Administrator that manages all aspects of this system including user access and periodic reviews for the Document Management System (DMS), the LMS, and CAPA.
- Perform document management activities in the electronic document management system for controlled documents throughout its lifecycle (e.g. SOPs, Policies, Work Instructions, Forms).
- Design and develop training programs and materials, including workshops, seminars, e-learning modules, and manuals, tailored to the needs of the organization and individual departments for the LMS.
- Oversee the CAPA process, including identification, documentation, evaluation, resolution, and closure of corrective and preventive actions.
- Utilize various analytical tools and methodologies such as 5 Whys, Fishbone diagrams, and FMEA (Failure Mode and Effects Analysis) to conduct thorough investigations to identify the root causes of identified issues for the CAPA process.
- Help the organization with defining and collecting Compliance Metrics while continuously assessing and improving relevant processes and systems.
- Thrives in a dynamic and fast-paced environment, specifically a modern SaaS company.
- Ability to connect and develop positive relationships with employees across cross-functional teams (engineering, compliance, product reliability, product development, among others).
- Excellent analytical and problem-solving skills, with a proven ability to conduct effective root cause analysis.
- Natural curiosity and passion for becoming more technical in the SaaS space.
- You have at least 3+ years of relevant work experience.
- Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or related.