Host
Original Roadhouse Grill
- Long Beach, CA
- $16.00 per hour
- Permanent
- Part-time
- Prepares the lobby area for guests’ arrival.
- Opens the door and greets guests as they enter.
- Determines seating preferences and advises guests of waiting time if any.
- Directs guests to waiting areas and maintains an accurate waiting list on a first come, first served basis.
- Notifies guests that their table is ready and guides the guests to the table.
- Distributes menus to each guest at the table.
- Answers the telephone before the third ring and responds to guest inquiries.
- Writes take-out orders from call-in or walk-in guests.
- Processes, packs and collects payment on take-out orders.
- Responds professionally to guest comments and questions.
- Assists servers by re-filling beverages, clearing plates and responding to requests from seated guests.
- Cleans and maintains lobby area.
- Monitors cleanliness of restrooms and level of restroom supplies.
- Opens the door and offers a parting comment to all departing guests.
- Verbally acknowledges all guests encountered in restaurant.
- Follows all health, safety, sanitation and security standards.
- Performs other duties as assigned by the supervisor.
The Host must be well groomed and neatly dressed in a clean uniform. See employee handbook for a complete description of the dress code for the front of the house.ESSENTIAL FUNCTIONSPhysical Actions:
The Host will be required to engage in the following physical action for up to an eight-hour shift:
- 45% Standing
- 45% Walking
- 5% Reaching
- 5% Cleaning
The Host works in the climate controlled environment of the dining rooms, but will occasionally be required to package take-out order in the kitchen resulting in exposure to heat and humidity. The Host works with cleaning chemicals.The Host engages in extensive verbal interaction with guests and employees and is exposed to potentially frustrating situations. The Host must work well with limited supervision.BENEFITS/PERKS
- Comprehensive Benefits Package (Medical/Dental/Vision/Life/LTD)
- 401(k) retirement plan
- Paid sick leave
- Employee Assistance Plan
- A dynamic and energetic work atmosphere
- Career development