Assistant General Manager/Director of Booking|American Bank Center
Spectra Experiences
- Corpus Christi, TX
- $90,000-105,000 per year
- Permanent
- Full-time
with OVG Hospitality. The complex is in downtown Corpus Christi, Texas and consists of an arena, auditorium,
and convention center. The facility hosts numerous conventions, trade shows, exhibitions, live performances, and
sporting events. Located directly on the beautiful Corpus Christi Bay downtown, American Bank Center is flexible
for any group offering complimentary Wi-Fi and premium food and beverage options.Responsibilities
- Build and maintain working relationships with promoters and agencies to build diverse and quality entertainment programming for American Bank Center Arena and Selena Auditorium
- Assist the General Manager in planning, directing and managing the day-to-day operations of the Center, including sales & marketing, finance, event services, operations, human resources, public safety, production, union related issues, and facility maintenance.
- Five to seven(5-7) years of increasingly responsible experience in professional facility management, with at least five (5) years of direct supervisory experience at the department director level
- Bachelor’s Degree from an accredited college or university in public assembly facility management, hospitality management, business administration or a related field. Other combinations of experience and education that meet these requirements may be substituted.
- Operational characteristics of public assembly facility management.
- Modern management methods, long-range planning, principles of budgeting and supervisory techniques.
- Should possess a working knowledge of each area of direct and indirect supervision including sales & marketing, event services, safety & security, facility maintenance & housekeeping, finance and human resources, audio-visual, telecommunications and food & beverage operations.
- Contract development and negotiations including facility use license agreements, service agreements, and sponsorships agreements.
- Modern and effective customer service practices.
- Knowledge of EEOC, FLSA, OSHA, ADA and other industry related legal issues.
- Interpersonal techniques in dealing with unique groups and sensitive circumstances.
- Terminology used in convention and entertainment settings.
- Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software.
- Capital Improvement Project Experience
- Facility Budgeting, Revenue Forecasting and Expense Control
- Plan, direct, and evaluate the work of subordinates.
- Perform a broad range of supervisory responsibilities over others.
- Manage multiple projects simultaneously.
- Work under high pressure in meeting urgent deadlines.
- Provide visionary leadership to facility staff.
- Recognize, analyze and resolve challenges.
- Develop and implements programs, policies, and procedures for the convention center.
- Ability to develop comprehensive management reports and manuals (i.e. Operations Manual, Event Handbook, Annual Sales & Marketing Plan, Annual Preventative Maintenance Plan, Annual Facility Report, Booking Policies, Fire Code Rules & Regulations, etc…)
- Ability to conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to programs, policies, and procedures as appropriate.
- Ability to interpret and apply Federal, State and local policies, procedures, laws and regulations.
- Establish and maintain effective working relationships with staff, facility stakeholders and facility users.
- Ability to communicate clearly and concisely in the English language, both orally and in writing.
- Ability to work a flexible schedule including early mornings, evenings, weekends, holidays, and extended numbers of days.
- To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel and be internet proficient.