Collision Center Service Writer
RPG
- Cary, NC
- Permanent
- Full-time
- Extend a warm welcome to customers upon their arrival at the collision center, meticulously gathering details about their repair requirements.
- Partner closely with our skilled technicians to assess vehicle damages, crafting precise repair estimates.
- Act as a liaison with insurance companies, orchestrating smooth claims processing and approvals.
- Keep our valued customers in the loop regarding the progress of their repairs, swiftly addressing any concerns that may arise.
- Maintain impeccably organized records documenting repairs, estimates, and customer interactions.
- Champion our unwavering commitment to delivering unparalleled customer service and satisfaction.
- Previous experience in customer-facing roles, particularly within the automotive sphere, is highly regarded.
- Possess exceptional communication skills, adept at fostering positive interpersonal connections.
- Thrive in dynamic, team-centric environments, exhibiting adaptability and a can-do attitude.
- Proficiency in navigating various computer software is a must, with a readiness to acquire new skills as necessary.
- Familiarity with collision repair processes and insurance protocols is considered a valuable asset.
- Enjoy a competitive hourly wage ranging from $25 to $30, reflective of your expertise and dedication.
- Embrace a comprehensive benefits package encompassing health, dental, and vision coverage, prioritizing your well-being.
- Revel in paid time off and company holidays, striking the perfect work-life balance.
- Secure your financial future with our 401(k) retirement savings plan, complemented by a company match.
- Seize ongoing training and development opportunities tailored to enhance your professional skills and growth.