Business Development Manager

• Relationship Management:

• Direct Relationship Calls with all accounts.
• Drives the strategy and infuses the business vision into professional relationships in designated market location.
• Maintains a constant influence with every customer, ensuring role is intensely focused on forging new relationships with local businesses, managing accounts, and building loyalty by providing quality experiences for business partners.

• Executes at least one relationship Building Activity per account.
• Plans, sources and executes training activities with accounts.
• Responds to key clients’ needs as well as claims or complaints
• Reporting, Strategy and Execution:

• Uploads sell-out reports by account.
• Develops and maintains account strategy/retailer marketing calendar.
• Calls with Head of BD to discuss Sales against Plan & Strategy.
• Maintains promotional tracker.
• Forecasts and plans new product launches strategies per account.
• Defines and evaluates SKU distribution and retail strategy within assigned accounts to support commercial development in North America.
• Plans, executes and supports national events and trade shows.
• Sales Plan Achievement and Reporting (Revenue & Profitability):

• Prepares all Presentation materials and Lead Market Meetings for all accounts.
• Reports on Sales & Marketing Plan by Account:

• Assortment updates
• Inventory Strategy
• New Product Launches
• Promotions
• Events & Animations
• Reports on Sales Plan revenue Targets by Account.
• Reports on Profitability Targets by Account to reflect key indicators including marketing spend, returns per account, Discounts Applied/Margin Retained, Sampling/GWP support.
• Responsible for driving assigned accounts in North America, building relationships and identifying and prospecting new account opportunities as requested.
• Builds a strong business relationship that helps company succeed and enables our customer’s stores to reach and exceed performance goals.
• Bridges the worlds of retail, corporate, and business development by combining the company’s vision with field execution to create future business success for our customer’s distribution channels.
• Plans and executes product launches and marketing efforts between accounts to ensure compliance with brand guidelines and marketing strategies.
• Other duties as assigned.
• Regular and reliable attendance is an essential function of the job.

• Ability to lead and influence cross-functional relationships with both internal and external partners.
• Proven ability to drive incremental revenue, create new relationships and manage existing ones, and build loyalty within a market region.
• Strong understanding of how to position solutions for retail partnerships.
• Ability to adapt to changes and work in a fast paced, demanding environment.
• Team player with a positive attitude and strong interpersonal skills.
• Knowledge of beauty and skincare industry, esthetician a plus.
• Must be able to work independently, be self-motivated and goal oriented.
• Experience with CommerceHub and dropship models preferred.

• Experience working in retail or ecommerce as an account manager or buyer is highly desirable.
• Excellent communication skills with the ability to clearly communicate in English, both verbally and in writing) to all level of personnel.
• Ability to work a flexible and hybrid schedule (work hours will be based on business needs).
• Ability to travel domestically and internationally.

• Ability to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use a computer for a long period of time.
• Manual and physical dexterity needed to operate a computer keyboard and handle paper documents.
• Sufficient vision acuity to read information appearing on computer display screen, in hand-written forms, and printed on papers.
• Adequate hearing and verbal abilities to communicate effectively in person and by telephone.
• Ability to lift and carry items weighing up to 25 pounds.

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