Apprentice Technician

• Performs basic automotive and truck maintenance services including but not limited to rotating, replacing, mounting, and balancing tires, adjusting fluids and coolants, oil and filter changes, and brake adjustments
• Maintains a clean, efficient work area and assists in keeping the shop neat and organized
• Ensures that customer vehicles are repaired accurately and kept clean - road test vehicles to ensure quality repairs the first time.
• Diagnoses malfunctions and performs the repairs for them under the direction of a senior technician
• Full Automotive troubleshooting and testing under the direction of a senior or master technician
• Performs additional duties related to the repair of vehicles as required and assigned by senior or Master Technicians or Supervisors
• Examines assigned vehicle to determine if further safety or service work is required or recommended
• Documents all work performed and recommended on the repair order
• Communicate with Service Advisor and/or Dispatcher if additional work is needed
• Aids service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction
• Maintains and wears all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer and in accordance with company policies
• Complies with all laws and regulations pertaining to working with hazardous materials. Reports any deviations to management immediately
• Communicate with Supervisor if additional work is needed
• Follows all attendance and punctuality standards with adherence to timekeeping standards
• Follows the Company Code of Business Ethics and Conduct
• Understands and follows all work rules and procedures and follows lawful directions from Supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Maintains a professional appearance in accordance with company policy
• Attends pertinent training on request
• Attends company meetings as required
• Other duties as assigned

• Exceptional customer service skills; ability to listen to customers and determine how to best assist them
• Knowledge of automotive systems
• Strong desire to learn and grow as a technician
• Ability to use technical reference materials and technical manuals
• Ability to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
• Ability to take direction from multiple senior employees and prioritize
• Ability to work well in a team environment
• Outstanding attention to detail with a commitment to quality
• Ability to follow processes to ensure quality and safety
• Ability to communicate technical terms to non-technical audience
• Ability to read and comprehend instructions and information
• Ability to maintain a positive attitude during the training period while learning at a fast pace

• Medium/Heavy Work-Will lift over 50 pounds at a time with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
• This position will require the employee to be standing for prolonged periods of time
• This position requires the ability to push, pull, stoop, kneel, reach, grasp, and walk on a regular basis
• This position involves repetitive motion
• This position requires the ability to talk and hear

Penske Automotive Group