Counter/Inside Sales
Granite City Electric
- Methuen, MA
- Permanent
- Full-time
- Communicate with Customers on the phone and in person, fill orders and transfers accurately and quickly.
- Enter stock, special, direct and back orders as required by Customers.
- Maintain Customer Sales area in a clean and organized manner.
- Help to stock shelves and keep organized in such a way to facilitate fast and accurate order filling.
- Display and stock material in counter area and show room. Participate in promotions, Counter days and specials as they occur.
- Attend classes and meetings as required to gain product knowledge or to improve sales skills.
- Participate in processes and programs aimed at promoting a safe work environment.
- Responsible for general upkeep, cleanliness and appearance of our facilities.
- Actively support promotions.
- Strong customer service skills essential.
- Excellent communication skills.
- Good math and computer skills; experience with Eclipse software a plus.
- Able to adapt quickly to changes.
- Able to handle pressure and multiple tasks.
- Ability to lift up to 70 lbs.
- Ability to push/pull up to 70 lbs.
- Ability to walk/stand up to 8 hours daily.
- Proven track record for dependability.
- Adaptability / flexibility / willing to change & adjust with business conditions.
- Actively communicate within and outside the branch with co-workers, external and internal customers.
- Works with a sense of urgency.
- Provide support to Manager in inventory control functions, stock maintenance, credits and defectives.
- Provide information to customers regarding products, pricing, services and non-stock merchandise.
- Provide support to the Branch Manager in the transferring, warehousing, receiving and shipping of stock and special material.
- Interact with vendors and their representatives.
- Offer Customers solutions that may lead to sales opportunities.
- Help generate sales opportunities.
- Perform other work as assigned.
- High School diploma or equivalent preferred.
- Previous business, construction, or electrical industry exposure preferred but not required.
- Electrical knowledge from a trade school helpful.