Staffing Account Manager - RemoteMedical/HealthcareCompensation: $50,000 - $60,000 per year.Nexus HR is looking for a dynamic and experienced Staffing Account Manager who can work remotely with a diverse team of medical support staff. The ideal candidate should have 3 years of relevant medical experience and 1 year of management experience in a similar fieldStaffing Account Managers are responsible for overseeing clinical and remote staffing accounts and the team members who work them. They are responsible for reporting back on these accounts to the Operations Manager. They must communicate clearly and effectively with clients, team members, and coworkers.Duties and Responsibilities:Ensure client accounts are properly furnished with needed medical staffCommunicate with clients to answer all questions, inquiries, and messages within 1 business dayMeet or communicate regularly with clients (Weekly/Biweekly for new clients, monthly for established clients)Even if there are no issues, AMs should be communicating with each client at least once a monthCreate monthly reports to share with clientsKnowledge of who is working what on your accountsCreate a client folder to contain the documents described below (and/or work with team lead to ensure they are created)Create SOPS for each client process and have them approved by the client or management (Or review with the team leads)Ensure the team completes all tasks in the turn-around-timeAudit the team regularly to ensure the accuracyReport findings to the team members team leads, and ManagersCommunicate with either the client or the Team Lead any needs, concerns, etcCreate proactive processes to streamline operationsReview any employee leave requests, plan for cross-coverage, and report thisQualifications:A bachelor’s degree is preferred3 years of experience in the medical staffing field2 years of experience in supervising clinic staff or remote clinic staff1 year of experience in management in a similar industry is preferredExperience working in a remote setting and with remote medical staff is preferredProject management expertise and the capacity to handle problems and influence outcomes for the clientBenefits:DentalVisionMedical401kPaid LeaveOthers
