Defense & Government Travel Consultant II (experienced)
CWT
- Honolulu, HI
- Permanent
- Full-time
- Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
- Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
- Make changes or solve any issues that might occur during or before the travel assignments include both routine and non-routine work
- Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
- 3 or more years experience working as a Travel Consultant (or 5 years in other customer service industry)
- Advanced knowledge of GDS (Sabre or Amadeus)
- A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too
- Good verbal and written communication skills
- Strong teamwork skills
- A positive, “can do” attitude
- Willingness to learn and grow!
- Hands-on paid training
- Competitive compensation — including shift differentials, referral bonuses, and supplier incentives
- 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
- Both on-site and home-based positions are available
- Flexible working options: Full-time, part-time, nights and weekends
- Medical/dental/vision
- Employee discounts and supplier incentives
- Employee Assistance Program & Employee Resource Groups