Senior Product Manager - Aftermarket Parts
Dover Corporation
- Conyers, GA
- Permanent
- Full-time
- Develop a thorough understanding of overall parts market including overall size/growth in food retail, key industry trends, competitive and customer insights
- Conduct detailed 80-20 portfolio analysis and define core product lines with service levels and pricing defining core vs non-core parts
- Evaluate products for obsolescence and recommend replacement alternatives
- Define key portfolio gaps and collaborate with sourcing/product management teams to execute on a roadmap to fill gaps and support business growth
- Support new product development core portfolio programs as it relates to any aftermarket specific needs
- Support with development of strategy in this market segment to enable long term growth
- Serve as subject matter expert for assigned products to support internal team, field sales, distributors and end users
- Collaborate with inside and outside sales teams in driving parts programs with key customers
- Develop sales and marketing tools, pricing and positioning plans and guided selling tools to drive sales and customers to pick from core parts portfolio
- Collaborate with corporate marketing to develop and deliver training materials for the assigned products and train sales and dealers on parts portfolio and programs
- Collaborate with operations to maintain appropriate stocking levels for core portfolio
- Collaborate with technical publications on developing appropriate documentation such as parts list, service manual and instructions related to service parts
- Collaborate with finance and sales teams to conduct monthly financial business reviews by key parts product lines, understand root causes for underperforming parts of the business and develop countermeasures to close gaps in revenue and margin
- Collaborate with PMO group and key cross functional stakeholders to develop review and approval process for new parts, stocking non-core parts and/or resurrecting old obsoleted parts
- Collaborate with core product line product managers to execute key new product launch readiness deliverables defined in NPD stage gate process for service parts
- Collaborate with IT teams to streamline existing systems for parts quoting and order fulfillment
- Bachelor's degree in business, marketing, engineering, operations, or supply chain required
- 7+ years of product management or marketing experience in a top diversified industrial company with 4+ years specifically with aftermarket parts.
- MBA strongly preferred.
- Experience working with distributors, parts distribution warehouses and e-commerce sales and marketing
- Refrigeration & Food Retail industry experience preferred
- Proven skills in product marketing and product life-cycle management
- Experience in managing and growing complex parts portfolio in large industrial organizations
- Proven ability to lead courageously, to drive large cross-functional teams to success in challenging situations
- Must works well with others - inspires trust and open communication amongst team members and peers
- Proven ability to influence at all levels of the organization cross-functionally
- Excellent communication and presentation skills, including strong active listening skills
- Proven ability to analyze, interpret and draw meaningful and accurate conclusions from data
- Proven ability to conduct complex financial analyses, to develop financial models and interpret P&L statements
- An energetic, resourceful and hands-on individual with a strong bias for action, someone who commits himself/herself fully to stretch goals and who is dedicated to developing and delivering outstanding results
- Collaborative Entrepreneurial Spirit
- Winning Through Customers
- Respects and Values People
- Expectations for Results
- High Ethical Standards, Openness, and Trust
- Medical, Dental, and Vision
- 401k Retirement Plan
- Flexible Spending
- Paid Holidays