Global Supply Chain - Transcon Agent
Expeditors
- Edison, NJ
- $46,000-50,000 per year
- Permanent
- Full-time
- Ensure efficient, cost effective and timely cargo movement
- Consolidate and route shipments based on profitability and customer expectations
- Coordinate pickups and deliveries of location shipments
- Ensure accurate and timely data entry into our operational system
- Follow up on and monitor active shipments for key shipment milestones
- Use departmental tools (i.e. workflow / activity reports) to execute on daily responsibilities
- Ensure accurate and timely customer and service provider billing
- Interact with our customers in coordinating appointments, providing milestone updates and trouble shooting.
- Contribute to maintain good relationships with service providers, customers and other Expeditors departments/offices
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures are in place and properly documented
- Meet KPI standards in accordance with the Company's procedures
- Effective manage all communication - timely responses to emails and phone requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
- Bachelor's degree
- Interpersonal / Communication
- Customer Service
- Domestic Transportation (preferred)
- Hazardous materials certification (preferred)
- Pro-active, strong organizational skills.
- Great computer skills (Excel, Word, Outlook)
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- Salary: $46,000 to $50,000