Officer II
Cincinnati Children's Hospital Medical Center
- Cincinnati, OH
- Permanent
- Full-time
SUBFUNCTION DEFINITION: Protects the organization's employees, properties and all items of value on premises from any preventable harm or danger. Develops security policies and procedures that comply with government guidelines and standards. Conducts investigations to protect organization assets. Responds to contingency events, including bomb threats, sabotage and severe weather conditions through on-site security force or with the assistance of government law enforcement agencies. Recommends hiring of outside security contractors as necessary and may oversee contract guard force.REPRESENTATIVE RESPONSIBILITIES·Assist clinical staff with patient restraint
physically restrain patients or other visitors as instructed by the appropriate clinical staff members. Restraining patients and monitoring combative or potentially combative patients as directed for extended periods of time. Requires annual recertification in physical restraint training.·Investigation
Respond to, investigate, and problem solve routine complaints reported by patients, parents, visitors and employees. Engage expert resources in order to timely address patient, parent, visitor and employee concerns.·Monitor
Direct traffic within Cincinnati Children's and control parking of all patients, parents, visitors and employees. Escort patients, parents, visitors and employees to and from parking areas as needed. Control access for the entire Medical Center and perform all necessary locking and unlocking needs within the various buildings and grounds.·Patrol
Patrol buildings and grounds by way of motor vehicle, foot, and bike patrol. Ensure only authorized personnel are admitted onto hospital premises. Responsible for ensuring visitor, staff and patients are properly badged prior to entering/exiting elevators. Report safety and fire hazards observed on routine patrols and inspections; look for violations of the Joint Commission, OSHA, NFPA and Cincinnati Fire Code safety violations. Provide way-finding and general assistance for patients and visitors during routine security duties. Individual must have the ability to relate to customers, provide clear communications in a courteous, professional manner, and help whenever necessary.·Visitor Management
Respect the right of parents/guardians and adult patients to identify who may and may not visit by communicating visitor policy and enforcing their preference of approved and unapproved visitors. Provide badging and access that is specific to their needs.Qualifications EDUCATION/EXPERIENCERequired:· High school diploma or equivalent· 2 years of work experience in a related job discipline.·Valid driver's license
Preferred:Unique Skills:·Skill
Computer and Windows software application proficient. Keyboarding/typing/mouse proficientCincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).